Great Design Deserves Great Service

As the contract interiors sector continues to navigate tighter timelines, supply chain pressure and rising expectations around delivery, reliability has become as valuable as creativity.

In this piece, Panaz CEO Rollie Attard reflects on the role consistency, stock certainty and long-term investment have played in building trust over four decades  and why, in today’s market, dependable delivery is fast becoming a competitive advantage in its own right.

“Consistency and reliability have become our greatest competitive advantage.”

As we mark 40 years in business, it’s natural to reflect on the foundations of our success. From our pioneering British textile roots to our position today as a global leader in high-performance contract FR fabrics, one thing has never changed: reliability builds trust.

Design and innovation have always been at the heart of Panaz  but innovation only matters if customers can depend on you to deliver it, every time.

Unrivalled Stock. Uncompromised Projects.

The past few years taught our industry a valuable lesson: supply certainty is now just as important as design creativity. At Panaz, we made a strategic decision long before global supply chain disruption — to invest in stockholding and robust logistics so our clients could count on us in any climate.

In commercial interiors, timelines are non-negotiable. Our unrivalled stock availability ensures our clients get the fabrics they need when they need them, keeping projects on schedule and reputations secure.

Investing in Capability, Ahead of the Market.

A major inflection point came in 2015 with the opening of our 120,000+ sq ft Lancashire HQ. This purpose-built facility transformed our warehousing and logistics capabilities, enabling greater stockholding, faster fulfilment, and a level of operational control rare in our sector.

Today, Panaz holds over 1.5 million metres of fabric across 6,000 SKUs, ready to ship at short notice. 98% of UK orders placed before 3pm are available for next-day delivery, supported by a dedicated distribution network across the UK and Europe.

This scale doesn’t just improve service — it builds confidence. Our customers know they can specify with certainty, not compromise.

Forty Years of Trust

When a designer specifies Panaz, they’re entrusting us with more than a product choice — they’re putting their name and reputation on the line. We take that responsibility personally.

Forty years on, we’ve earned that trust through consistency, investment, and an unrelenting commitment to reliability. It’s this blend of trust, quality, and speed that empowers our clients and sets Panaz apart. 

Great design deserves great service. That’s what we’ve delivered for four decades and what we’ll continue delivering for the next four. 

By Rollie Attard, CEO, Panaz

Find Panaz on Supplier Finder

Supplier Finder is the UK’s only search platform for accredited suppliers of commercial interior furnishings.

At Supplier Finder, our mission is simple: to help you find the perfect commercial furnishing suppliers for your interior schemes and projects. We understand the importance of having confidence in the suppliers you specify and the products that bring your designs to life. That’s why each supplier featured on our platform is accredited through Commercial Interiors UK’s rigorous membership application process. This ensures that you engage with only the best in the industry!

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About Sarah Stormonth-Darling

Sarah Stormonth-Darling is a creative copywriter and freelance content writer that works across a broad spectrum of industries. Her interest in sustainability, product design and interiors combined with her writing experience lends itself seamlessly to writing for Design Insider.
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