Say Goodbye to In-Room Dining Nightmares with the Burgess Room Service Trolley

When it comes to in-room dining, the last thing any hotelier wants is a horror story – lukewarm meals, clumsy setups, or tables that take up valuable storage space. As guest expectations continue to rise, reliable, elegant room service solutions have never been more important. The Burgess Room Service Trolley (RST) is designed to transform in-room dining from functional to first-class.

From the hotel kitchen to the guest’s door – perfectly delivered

Serving restaurant-quality meals in-room while keeping them hot, fresh, and beautifully presented is a familiar challenge. The Burgess Room Service Trolley has been developed to ensure every dish arrives just as the chef intended.

Designed for both efficiency and elegance, the RST enables staff to deliver food directly from the kitchen to the guest’s door with ease. Its mobile, manoeuvrable design moves smoothly through corridors and tighter spaces, reducing the risk of spills or delays. For guests, the result is a refined dining experience in the privacy and comfort of their room, with a setup that feels every bit as considered as a restaurant setting.

Optional Food Warmer Boxes enhance performance further. Fitting neatly beneath the table, these warming units maintain the ideal serving temperature throughout delivery. Whether serving breakfast, a romantic dinner, or late-night dining, the RST supports a consistent five-star experience from start to finish.

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Designed to suit every venue

 

Furniture that performs beautifully but creates storage challenges can quickly become impractical. The RST addresses this with intelligent, space-saving design.

When not in use, the tabletop rotates smoothly into a vertical position, allowing multiple units to nest together. This reduces the footprint required for storage and helps maintain organised, efficient back-of-house areas.

Available in three tabletop shapes – Square, Double-D, or Round – the RST can be specified to complement a variety of interior styles and service formats. From contemporary schemes to more traditional settings, a range of finishes ensures seamless integration with existing décor.

Engineered to support efficient service

In hospitality operations, time and reliability are critical. The RST offers an intuitive, all-in-one solution for service teams. Robust construction and smooth-running castors support effortless handling, helping to reduce strain on staff while maintaining consistent performance.

The optional Food Warmer Box Caddy provides added flexibility, enabling multiple warmer boxes to be stored and transported in a single trip. For large hotels and boutique properties alike, this system streamlines service during busy dining periods.

Elevating the guest experience

As in-room dining becomes an increasingly important part of the guest journey, presentation and performance matter. The RST replaces basic trays with a full-size dining table that can be elegantly set for any meal, turning room service into a memorable experience.

The result is restaurant-quality presentation, hot food delivered at the right temperature, and a seamless service moment that enhances comfort and satisfaction.

With thoughtful design, operational efficiency, and guest experience at its core, the Burgess Room Service Trolley sets a new standard for in-room dining.

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